OUTAGE ALERT - 10:30AM 4/21/2021
Schoology is currently experiencing a service disruption. For full details, please visit the Schoology Status Page at https://status.schoology.com/.
If you are a student reporting an issue, please contact your teacher or your school's School Technology Support Specialist to get help before filling out this form.
Batch or Pool Testing Consent Form Issue
For the health and safety of our students and staff, families have been asked to complete a consent form with the Batch Testing company NSD has partnered with, Concentric by Ginkgo.
View these Freqently Asked Questions for Parents/Families from Concentric!
Please contact your students teacher or your school's main office. Any District staff member can change or reset a student's password upon request. District staff will ask families to provide the student ID number and other verifying information to validate the identity of the requestor.
Click here for help Resources in English
Click here for help Resources in Spanish
Click here for iPad at Home help Resources
Click here for ParentVUE Resources
Daily Health Check Resources - View the District Daily Health Check information at www.nsd.org/healthcheck. Health Checks may only be completed the day of attendance, not the night before. Responses are cleared every 24 hours at midnight. Forms will only appear for parents/guardians that have been marked in our Student Information System as who the student lives with. If you need to update this information, please contact your school's main office.
Additional Videos/Resources for getting started:
Activate your ParentVUE account [English]Activate your ParentVUE account [Spanish]Complete the Student Health Check in ParentVUE [English]Complete the Student Health Check in ParentVUE [Spanish]
Click here for Online Payment help Resources
Hotspots Quick Tips
To support off-campus learning, the Northshore School District is loaning Mobile Hot Spots to district families without internet access at home. The Hot Spot provides internet access using cell phone towers, just like a cell phone does. Hot spots do not supplement or strengthen existing home network performance.
Turning a Hot Spot On or Off
1. When you first plug in the Hot Spot it is in battery charging mode. 2. To turn the Hot Spot on, press and hold the small power button on the front until you see the word "Welcome" appear on the screen on top. 3. To turn it off, press and hold the power button until you see "Goodbye" on the screen.
Connecting to the Network
1. The Hot Spot box will have a sticker with it’s network name (SSID) and password.2. On a Chromebook click the pie wedge shaped WiFi icon in the lower right corner of the screen. 3. Click the little arrow next to the current network, or on the wifi icon (depending on the model) to open the network connections menu. 4. Select the hot spot's SSID from the listed available networks.5. Enter the password if prompted.
Thank you for reaching out for support and utilizing the provided resources to resolve your issue. If you need additional support, please restart this form using the link below.